At Mondial Assistance we provide travel and personal assistance to our customers 24 hours a day, 365 days a year, all over the world.See how our plans, services and global network of medical providers offer our customers peace of mind by protecting their travel investments, health and security.
Medical Assistance in Europe
A member's daughter alerted Mondial Assistance to the member's admission to a military hospital in Rome for thoracic aortic dissection. The facility was not able to treat a heart condition of this severity, and it would have taken the Air Force two days to evacuate the patient. Mondial...
A bus accident in Tibet left several members injured. The terrain was impassable. Commercial planes could not reach them. Private jets could not land. Even air ambulances were out of their element. Working with the local government, Mondial Assistance secured a Chinese military cargo...
When the member’s first stroke hit, the cruise ship was docked just off the coast of Tanzania. Chances were good that a second attack would happen soon and the closest hospital in Tanzania was not adequate to treat this member. Within hours, a helicopter was transporting...
An accident in Thailand injured 42 of our members. Mondial Assistance was on the scene translating between doctors, patients, government officials and insurance companies. Each patient was assessed and evacuated to Bangkok General Hospital. From there, repatriation logistics were...
A company sent 150 employees to a rural town in Mexico to assist with clean up from an explosion at one of their manufacturing plants. A week later 50 of those employees became sick with fever and vomiting. The direction from the client was that they wanted their employees treated...
